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Assistant Restaurant Manager
Newmarket, Auckland, New Zealand

Job type: Full Time


Salary: $45k - $55k Salary if full time, depending on experience and restaurant volume (opportunity to increase with in-house management development)


Industry: Hospitality


A bit about us: We are a small restaurant chain of 28 restaurants across New Zealand in a unique position of growth and change internally. We have a small central team all working together, passionate to build an awesome all-round company based on values and people orientated principals.


This unique position means our restaurant management and staff (you) can really make a difference to helping the company grow and develop. You can add your ideas and plans investing in the direction and changes of our restaurants that will really make a difference. This is an exciting opportunity and a great time to join us!


About the role: The Assistant Manager in our restaurants is a Leadership role and you are expected to lead the pack in all that you do and be a role model at your restaurant and amongst your teammates. You lead by example and strive to consistently meet customer expectations during your shifts by delivering outstanding product and fantastic service in a clean restaurant. You will maintain operational standards during this time including the food control plan and health and safety following all company policy and procedures. Other areas of responsibility include:

  • Run your restaurant from the front back ensuring full attention to the customers experience
  • Engage your customers often building relationships through conversation
  • Promoting teamwork to enable your team to achieve your Restaurant’s goals;
  • Ensuring staff are customer-oriented, friendly, courteous and responsive to customer needs;
  • Ensure that you give recognition and genuine appreciation to your staff during your shifts
  • Control Labour and Gross Profit through effective management
  • Assisting with training of staff as directed by the Manager.
  • Use the opening and closing checklists, action plans, shift plans, cleaning rosters, current hazards, temperature log sheets, cook logs and all other operational policy and procedures daily.

What we are looking for:

  • Positive and upbeat management style you lead from the front and you understand that you succeed when your people succeed. You can engage, lead and motivate others
  • Minimum 2-year experience in Hospitality industry with at least one-year experience as a supervisor, team leader or higher position
  • Tertiary qualification is a must
  • Track record in achieving KPIs, particularly sales, profit and people outcomes
  • Strict adherence to all company policies including all food handling and safety procedures;
  • Exceptional communication skills and great customer service skills essential
  • A positive, punctual and professional attitude, you have high integrity and family values
  • Excellent attention to detail
  • Willingness work on flexible working hours including weekends
  • Ability to juggle multiple things at once, to problem solve and act quickly
  • Willingness to get involved i.e. “get hands dirty”

Benefits for working with us:

  • Competitive wage that recognises your experience and initiative
  • Career Progression, helping people develop from Front and Back of House staff to Shift
  • Supervisors, Assistant Managers and Restaurant Managers to Area Managers and beyond!
  • We have a great training programme that if you want to progress, ensures you get there!
  • Good work/life balance
  • Newly designed comfortable uniform that you can individualise to suit your personality
  • We run social events, competitions and parties to ensure while we may work hard (this is
  • hospitality after all) we play just as hard too! Including an annual Christmas Party!
  • A Nationwide Mastergriller Competition where winners are sent abroad to compete (all expenses paid).
  • Free Meal on every Shift
  • There are a load of other benefits too, but if we listed them all here you’d never get around to applying! 

Please ensure you meet the above criteria before applying and must be legally entitled to work in New Zealand.


Please note that only shortlisted applicants will be contacted.


Should you wish to be considered for this position, please apply on our recruitment portal 


We look forward to hearing from you!

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