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Assistant Restaurant Manager
Wellington, New Zealand

Industry: Hospitality

Job type: Full Time


A bit about us: We are a small restaurant chain of 28 restaurants across New Zealand in a unique position of growth and change internally. We have a small central team all working together, passionate to build an awesome all-round company based on values and people orientated principals.


About the role: The Assistant Manager in our restaurants is a Leadership role and you are expected to lead the pack in all that you do and be a role model at your restaurant and amongst your teammates. You lead by example and strive to consistently meet customer expectations during your shifts by delivering outstanding product and fantastic service in a clean restaurant. You will maintain operational standards during this time including the food control plan and health and safety following all company policy and procedures. Other areas of responsibility include:

  • Run your restaurant from the front back ensuring full attention to the customers experience
  • Engage your customers often building relationships through conversation
  • Promoting teamwork to enable your team to achieve your Restaurant’s goals;
  • Ensuring staff are customer-oriented, friendly, courteous and responsive to customer needs;
  • Ensure that you give recognition and genuine appreciation to your staff during your shifts
  • Control Labour and Gross Profit through effective management
  • Assisting with training of staff as directed by the Manager.
  • Use the opening and closing checklists, action plans, shift plans, cleaning rosters, current hazards, temperature log sheets, cook logs and all other operational policy and procedures daily.

What we are looking for:

  • Positive and upbeat management style you lead from the front and you understand that you succeed when your people succeed. You can engage, lead and motivate others
  • 1+ years experience in Hospitality industry with experience as a supervisor, team leader or higher position (desirable)
  • Track record in achieving KPIs, particularly sales, profit and people outcomes
  • Strict adherence to all company policies including all food handling and safety procedures;
  • Exceptional communication skills and great customer service skills essential
  • A positive, punctual and professional attitude, you have high integrity and family values
  • Excellent attention to detail
  • Willingness work on flexible working hours including weekends
  • Ability to juggle multiple things at once, to problem solve and act quickly
  • Willingness to get involved i.e. “get hands dirty”

Benefits for working with us:

  • Competitive wage that recognises your experience and initiative
  • Career Progression, helping people develop from Front and Back of House staff to Shift Supervisors, Assistant Managers and Restaurant Managers to Area Managers and beyond! We have a great training programme that if you want to progress, ensures you get there!
  • We run social events, competitions and parties to ensure while we may work hard (this is hospitality after all) we play just as hard too! Including an annual Christmas Party!
  • A Nationwide Mastergriller Competition where winners are sent abroad to compete (all expenses paid).
  • Free Meal on every Shift

Please ensure you meet the above criteria before applying and must be legally entitled to work in New Zealand.

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